Your privacy matters to WorkPulse App - WeWorkSuite Payroll.

WorkPulse is the app and service covered by this Privacy Policy. The app is published for Google Play by Pacifier Tech, which is also the legal entity responsible for this Privacy Policy and for operating the WeWorkSuite Payroll service.

WorkPulse App - WeWorkSuite Payroll is a payroll, attendance, HR, reporting, and subscription management platform. This Policy applies to personal information processed through the platform, including the Android mobile app, website, APIs, and related services.

If you use the service through your employer or organisation, that organisation may also determine what employee information is added, updated, reviewed, or retained in the platform. Please contact your organisation for workplace-specific payroll and HR practices.

We collect information provided directly by users and organisations, as well as information generated when the service is used.

• Account information such as name, email address, phone number, login credentials, role, organisation code, and authentication activity.
• Organisation information such as company name, address, GSTIN, PAN, subscription plan, payment status, and administrative contact details.
• Employee information such as employee ID, name, department, designation, employment status, attendance, leave, salary, statutory, and payroll processing records.
• Uploaded records such as employee master data, salary sheets, leave records, attendance files, and other payroll-related documents submitted by authorised users.
• Device, log, and usage information such as IP address, browser type, app activity, device identifiers, crash diagnostics, request timestamps, and security logs.
• Communications such as support requests, feedback, phone calls, emails, and other messages sent to us.

WeWorkSuite Payroll may collect precise location information, including latitude, longitude, accuracy, timestamp, and permission status, when an employee marks attendance or when employee location tracking is enabled by the organisation.

If background location is enabled and the employee grants the required permission, the app may collect periodic background location pings during the organisation-defined working window, even when the app is closed or not actively in use. These pings are used for attendance verification, workforce visibility, audit records, and organisation-authorised employee location status.

We use personal information to operate and improve the service.

• To create, authenticate, and manage user accounts.
• To manage organisations, departments, positions, employees, attendance, leave, payroll, full-and-final records, and reports.
• To process subscriptions, invoices, payment status, GST records, and other commercial or accounting requirements.
• To provide OTPs, login/session handling, notifications, confirmations, reminders, and support responses.
• To monitor performance, troubleshoot errors, prevent fraud, protect accounts, and maintain service reliability.
• To comply with applicable legal, tax, accounting, regulatory, security, audit, and dispute-resolution obligations.

We share information only when needed to provide the service, support an organisation's use of the platform, or satisfy legal obligations.

• With authorised organisation administrators and users according to their roles and permissions.
• With service providers that help with hosting, databases, payment processing, notifications, analytics, support, security, and infrastructure operations.
• With payment gateways, banks, tax, accounting, or compliance partners where required for subscriptions, invoices, or payment verification.
• When required by law, regulation, court order, legal process, government request, or to protect the rights, safety, and security of WeWorkSuite Payroll, users, organisations, or others.
• In connection with a merger, acquisition, restructuring, financing, or transfer of business assets, subject to reasonable confidentiality protections.

We do not sell personal information as part of the ordinary operation of WeWorkSuite Payroll.

Subscription payments may be processed through third-party payment providers such as Razorpay. We may receive and store payment status, transaction identifiers, subscription details, invoice records, GST details, and related accounting information.

We do not intentionally store full card numbers, CVV, UPI PINs, or net banking credentials on our own servers. Payment providers may process such information according to their own policies and security standards.

We retain personal information for as long as reasonably necessary to provide services, maintain payroll and accounting records, support organisations, resolve disputes, prevent misuse, and meet legal, tax, audit, or regulatory obligations.

If deletion is requested, we will process the request according to our systems, contractual obligations, and applicable law. Some records may be retained where necessary for compliance, security, audit, payroll history, payment verification, or dispute resolution.

We use reasonable administrative, technical, and operational safeguards designed to protect information from unauthorised access, misuse, alteration, disclosure, or loss.

No method of transmission or storage is completely secure. Users and organisations should keep login credentials confidential, use appropriate access controls, and promptly notify us about suspected unauthorised access.

• You may review or update certain profile and account details in the app or by contacting support.
• Employees may contact their organisation for payroll, attendance, salary, leave, and employment record corrections.
• You may request access, correction, deletion, or restriction of personal information where applicable by law.
• You can manage device permissions, including location permissions, through your device settings.
• You may stop using the service at any time, subject to the records that must be retained for legitimate business, legal, or compliance reasons.

WeWorkSuite Payroll is intended for organisations, administrators, employees, and authorised business users. It is not directed to children. We do not knowingly collect personal information from children in a manner prohibited by applicable law.

We may update this Privacy Policy from time to time to reflect changes in the service, legal requirements, or operational practices. When we make updates, we will revise the date shown on this page and may provide additional notice where appropriate.

For privacy questions, support requests, or account-related concerns, please contact us using the details below.